PSCA Introduces Dedicated Mental Health & Suicide Prevention Support via Emergency Helpline 15
Lahore, January 23, 2026:
On the direction of Chief Minister Punjab Maryam Nawaz Sharif, the Punjab Safe Cities Authority (PSCA) has launched a dedicated and specialized support facility on Punjab Emergency Helpline 15 for individuals suffering from mental stress, emotional distress and suicidal tendencies.The initiative aims to provide timely psychological assistance and professional counseling to citizens facing anxiety, depression or feelings of hopelessness.
According to a spokesperson of Punjab Safe Cities Authority, citizens experiencing mental distress can now dial 15 and press 7 to access this specialized service. Trained Safe City officers will immediately connect the caller with qualified and specialized psychologists through a conference call, ensuring prompt counseling and emotional support at critical moments.The spokesperson further emphasized that the privacy and confidentiality of callers will be strictly maintained, enabling affected individuals to seek any sort of psychologists advice or help without fear or hesitation. During the year 2025, Emergency Helpline 15 received 764 calls after suicide incidents had already occurred and timely intervention was not possible. However, 2,327 calls were received from individuals who were either contemplating to commit suicide or were under severe mental stress. Through timely counseling, professional guidance, and immediate police response, PSCA successfully facilitated medical assistance, resulting in saving 2,269 precious human lives, achieving a 98% success rate.
The spokesperson apprised that according to call data, 56% of callers were male, while 44% were female. Major contributing factors to suicidal tendencies included domestic disputes, marital conflicts and family-related issues, accounting for 48% of the total calls.Punjab Safe Cities Authority urges citizens that if they, their family members, friends or anyone dwelling in their surroundings is undergoing mental agony, severe anxiety or suicidal thoughts, they should immediately dial 15 and press 7. This initiative not only provides timely professional psychological guidance but is also playing a vital role in saving numerous valuable human lives through timely intervention.
